How to unlist / disconnect a property from Booking .com

Introduction

This guide will show you how to disconnect or unlist a property from the website Booking .com.

Prerequisites

This guide is for clients who use the iPRO Channel Manager to connect with Booking .com., if you are using iCal or a manual connection, please disconnect or unlist directly within the sales channel.

Remove listing from Booking. com website

THIS MUST BE DONE VIA the Booking . com Dashboard!!

Once you have removed the listing on the booking .com website you can update your iPRO Channel manager so it is clear that the property is not connected and it is no longer shown in the channel manager property list.

Steps within iPRO

1/ Navigate to Channel Manager > Distribution > Booking .com

https://www.clientdomain.com/app/channel-manager

2/ Find the property and click the link 'Remove Hotel Option'

3/ A notification is displayed. Click the Refresh synchronization settings button to confirm.

• If you wanted to remove an entire hotel, the following notification is displayed:

4/ Confirm the process by clicking the Confirm button.