Syncing Data Between Operto Teams and iPRO

Modified on Mon, 28 Oct at 1:40 PM

Syncing Data Between Operto Teams and iPRO

Data Flow

The data flow between iPRO and Operto will involve synchronisation of owners, properties, and bookings. The data will flow in the following manner:

1/ Owner Data: iPRO will push owner contact details to Operto.

Run url {clientdomain.com} /ipro/webmethod.ashx?methodName=ipro.admin.operto.owner.push&OwnerId= {owneruniqueID}
This will include owner names, email addresses, and phone numbers.

2/ Property Data: iPRO will send property details to Operto

Run url {clientdomain.com} /ipro/webmethod.ashx?methodName=ipro.admin.operto.property.push&PropertyId= {propertyUniqueID}
including property names, addresses, and region information.

3/ Booking Data: First time sync

Run url {clientdomain.com} /ipro/webmethod.ashx?methodName=ipro.admin.operto.booking.push&PropertyId= {bookingUniqueIDs}

4/ Booking Data: When a new booking is created or an existing booking is updated in iPRO, it will be automatically pushed to Operto. The booking information will include:

Guest details (name, email, phone number)
Check-in and check-out dates
Number of guests
Special notes (e.g., internal notes, housekeeping notes)

5/ Booking Cancellation: If a booking is cancelled in iPRO, the cancellation will be sent to Operto, triggering the removal of the booking from Operto's system.

Data Mapping

The following iPRO fields will be mapped to their corresponding fields in Operto:

iPRO Field	Operto Field	Description
Owner ID	External Owner ID	Maps iPRO owner ID to Operto for owner data syncing.
Owner Name	Owner Name	Syncs the owner's full name.
Owner Email	Owner Email	Syncs the owner’s email address.
Owner Phone Number	Owner Phone	Syncs the owner’s contact number.
Property ID	External Property ID	Maps iPRO property ID to Operto for property syncing.
Property Name	Property Name	Syncs the property’s name.
Property Address	Property Address	Syncs the property’s location details.
Region ID	Region ID	Syncs the region ID for properties (single region).
Booking ID	External Booking ID	Maps iPRO booking ID to Operto for booking syncing.
Check-in Date	Check-in Date	Syncs the guest’s check-in date.
Check-out Date	Check-out Date	Syncs the guest’s check-out date.
Number of Guests	Number of Guests	Total number of guests, including children.
Booking Notes	Guest Notes	Syncs the notes provided by guests during booking.
Private Internal Notes (Booking)	Internal Notes	Syncs private notes that are for internal use only.
Housekeeping Notes	PMS Housekeeping Note	Syncs housekeeping-specific notes.

These mappings ensure that critical owner, property, and booking data is correctly synchronised between iPRO and Operto.